SEGG > Industries

Health

Having in consideration the special needs of health sector, we studied and developed a solution line of digital signage and queue management that responds to requirements of this sector. Health sector has special requirements of architecture, infrastructure robustness and risks mitigation associated to restrictions in communications that need to be addressed by these solutions.

In order to cover the specific requirements of the health sector, we created our own digital signage system and added a set of features thinking about the operational and functional structure of a health institution.

In addition to the core features of SEGG solutions and if the hospital backoffice allows integration and the incorporation of a citizen card reader equipment, it is possible to check-in a user from reading the Citizen Card, see its current account and check for outstanding recovery values.

WHY SEGG?

Segg platform is the result of over 25 years of experience working in self-service for financial sector and an innovative strategy in digital channels. Developed by SoftFinança’s I&D senior team, allows you to implement and manage an interactive, dynamic and transactional channels network.

Universal Solution

For any terminal type, from larger to smaller structures with different business applications.

Centralisation

A single platform to centrally manage all channels and terminals in one or more networks.

Scalability

Its architecture adapts to complex hierarchical systems, but also simple level and individual structures.

PRODUCTS AND SOLUTIONS

SEGG

QUEUE MANAGEMENT

COMMUNICATION

INTERACTIVITY

SERVICE AREA DESIGN

Single application that allows you to control your entire network of digital communication and relate to your customers. With extensive experience in Customer Experience solutions, we identify your needs and deliver solutions that help you to control and manage your digital communication.Single application that allows you to control your entire network of digital communication and relate to your customers.

For over two decades, we have been transforming the way companies organize, interact and manage their clients in service areas. Reduce your queue times, improve staff efficiencies and increase your revenue, with our Queue Management Solution.

Our solutions help companies to communicate with their customers more efficiently, managing and programming their digital content easily. Disclose information, news, products and relevant and specific services of the institution, in real time.

We raise the level of customers experience, with our interactive kiosks solution, which make available a wide variety of content such as catalogs, campaigns and satisfaction surveys. Customer needs and expectations are constantly evolving, and thus customer feedback is vital for customer centric businesses.

We create timeless brand & service experiences with the right design. With over 25 years of experience working "Costumer Experience" solutions in service areas, we have become experts in designing the right customer journey and products that will increase your brand value and customer loyalty.